Refund Policy
Thank you for shopping with our Reselling Store. We strive to provide high-quality digital products and services to all our customers. Please read our Refund Policy carefully before making a purchase.
Digital Products
Due to the nature of digital products, all sales are generally final and non-refundable once the product has been delivered, downloaded, accessed, or activated.
This includes but is not limited to:
- Digital downloads
- Software licenses
- Online tools and subscriptions
- Templates and digital resources
- Video courses and digital training materials
Eligible Refund Cases
Refunds may be considered under the following circumstances:
- Duplicate payment made by mistake
- Product not delivered due to technical issues
- Incorrect product delivered
- Major technical issue that cannot be resolved by our support team
To request a refund, you must contact us within 7 days of your purchase date with complete order details and proof of payment.
Non-Refundable Situations
Refunds will not be provided in the following cases:
- Change of mind after purchase
- Lack of usage or dissatisfaction without valid technical issues
- Failure to read the product description before purchase
- Compatibility issues due to user device/software limitations
- Sharing or misuse of digital products
Refund Processing
If your refund request is approved:
- Refunds will be processed to the original payment method
- Processing time may take 5 to 10 business days depending on your bank or payment provider
Cancellation Policy
Orders for digital products cannot usually be canceled once payment is completed and access has been provided.
Contact Us
If you have any questions regarding our Refund Policy, please contact us:
📧 Email: swiftdigitalmart@gmail.com
📞 Phone: +91-8925633848
📍 Address: Global Hospital Road, Perumbakkam, Chennai
